Native Commenting System vs. Disqus and LiveFyre
Awhile ago, we were using Disqus and then we switched to Livefyre, because the live comments was engaging. I really liked both for a number of reasons and I kind of want to go back to one of them, but can’t quite bring myself to pull the trigger. So I’m going to detail here why I like each and let you weigh in, too.
Well, first, it cuts down on the spam. Lately, the spammers are ignoring me, but it seems to come in waves. When I had Disqus install, there was virtually no spam getting through because spammers won’t sign up, since it’s mostly bots anyway. I also liked the community integration with Disqus – ie. being able to see when someone has responded to your comment when you log into a blog that has it installed (since they are all linked) or to the Disqus dashboard itself. I was a much better commenter back then. Disqus also shows when a new comment has been posted, rather than refreshing, which is nice. (btw, does anyone else pronounce it “discus” instead of “discuss”? I know the latter is the correct way and yet, my brain simply does not want to process it. No? Just me? Con: Disqus isn’t pretty and they all look the same.
Livefyre was pretty ingenius when it came out, because it offered a few things Disqus offered, plus a couple of other neat features: like tagging! I could tag people in posts similar to Twitter, or people could opt to follow a conversation and get notifications as the conversation happened – or not. It was pretty handy and I liked it a lot. There is also their new feature called LiveFyre Sidenotes, which looks fun to use and engage in conversation on particular snippets of text in the blogpost. I kind of want to try that out! Cons: I ran into a major postback issue where LiveFyre stopped posting comments back to the WordPress dashboard. It was fixed but it took three weeks of emails between my host support and Livefyre support to resolve it. A month or so later, something else broke and I said “to hell with this” and removed it and went back to using the native commenting system. Oh yeah and LiveFyre is also ugly like Disqus.
The Native Commenting System
I’ve seen a lot of bloggers say they prefer native above all else. I guess I can see why: it matches the blog style, so no extra custom CSS is required, there won’t be any postback issues, and (for some bloggers) it doesn’t require you to sign into anything to comment (although…you still need to fill out fields if the blog doesn’t accept anonymous comments). I get it. But, it’s just not community-friendly to me. Oh sure, that’s what CommentLuv is for, but who really uses that? I can count on one hand the number of times I’ve ever clicked on a CommentLuv link from someone else’s comment in either my or another’s blog post. So is it even really relevant or just a plugin we say we like to “use” to make us feel better about not using a third party? That said, I guess I have some thinking to do on what we’re installing, if anything.